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Scholarships All fitness classes and parks and recreation programs have scholarships available. Membership fees do not qualify under the scholarship policy. For more scholarship information and fees, call 651-638-2121. Insurance Benefit The following insurance plans are available for qualifying members: Blue Cross Blue Shield; UCARE; Definity; Medica and Health Partners. Select memberships over $20 a month qualify under HP & Medica guidelines; no additional discounts apply. Fitness Center member participants that qualify for an insurance benefit must fill out an eligibility form and sign an annual member agreement. Participants are responsible to track their progress and make arrangements for work out times during building closures, and personal leave such as vacation or medical. If you quality with your insurance, this program will allow you to redeem a credit for up to $20 per month which would be applied upon renewing your annual membership. Please enjoy insurance services we currently provide or join us with our already low rates. Insurance Membership Non-Renewal/Cancellation Members who take advantage of the insurance benefit are required to fill out a 30 day non-renewal cancellation form for the insurance credit earned. Enrollment Fee A joiner fee applies to various memberships. Membership Renewals Patrons may renew their memberships no more than 30 days in advance. The new membership will begin after your current membership expires. The current membership classification at the time of purchase will be upheld. Refunds or Transfers All memberships and personal training are non-refundable and non-transferable from date of purchase. Membership Upgrade Patrons may choose to upgrade their membership at anytime, but may not downgrade. Membership upgrades can only be changed from the date requested. Your current membership will be prorated and withdrawn from the original start date. You may use the remaining balance to pay the difference. Membership Holds Holds provide Family Service Center members with the privilege to optimize use of the FSC. A member may place a hold on an individual or family, annual membership (excluding the 3 month and 9 month extension) one time during their annual membership cycle. The hold may be placed for no less than two weeks and no more than 5 months per annual membership. You may not place individuals on hold within a family membership; the entire family is put on the hold. All holds must be approved by the Recreation Supervisor. If the hold request is denied, you will receive a follow-up call. Members must apply for the hold 48 hours prior to their leave date, additional fees may apply. A specific start (leave) and end date (return) for the hold must be provided at the time of request to ensure accuracy in our record keeping. The hold dates may not be changed once it has been placed on a membership. If you should return prior to the requested end date you must purchase a punch pass or day pass until your hold ends. You may not receive insurance visit accrual until your hold ends. A pro-rated membership refund minus a processing fee will be given for medical or military reasons (papers provided) in which an end date (return time) is unknown. When you are able to return we encourage you to join the Family Service Center. Punch Passes A twelve punch pass is available for use of Fitness Center, Eagles Nest, and Gymnasium as in the form of a computerized scan card. A five punch pass may be available at select times throughout the year. Punch passes are only valid for the person(s) to whom it is issued. Punch passes are non-refundable and non-transferable, but they do not expire. Paper punch passes do have firm expiration dates and are non-refundable and non- replaceable if lost. 2