Laserfiche WebLink
To: Jeanna Troha <br />From: Judy Goepel <br />Re: Request Partners Analysis <br />Date: August 23, 2006 <br />Totals: <br />Total Complaints <br />received <br />% received online <br />% received via <br />hone <br />% received in <br />person <br />415 <br />45%(187) <br />39%(163) <br />9%(39) <br />Overview by Department: <br />% of Total <br />Department <br />% received <br />Majority of complaints <br />Complaints <br />online <br />Sod damage -50% came online <br />62%(256) <br />Public Works <br />30% <br />Street signs1 % came online <br />Sanitary sewer problems -1 % came online <br />Snow issues ---3% came online <br />Nuisances complaints -58% came online <br />o (83) <br />20/0 <br />Community <br />o <br />60 /o <br />Debris and junk ---55% came online <br />Development <br />Problem vehicles -33% came online <br />Property maintenance ---88% came online <br />8%(33) <br />Parks & Rec <br />85% <br />Park maintenance ---70% came online <br />5%(22) <br />Public Safety <br />41% <br />Traffic Calming ---40%, 2 of 5 came online <br />3%(14) <br />Administration <br />100% <br />Suggestion -86% came online <br />1%(7) <br />Finance <br />100% <br />Water bill question --100% (5) came online <br />