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8. Fees GMHC charges 10% of program capital to administer a locally funded home improvement loan program. Following is a summary of the Scope of Services GMHC will provide as the City of New Brighton's administrator: Services Origination of MHFA and Ramsey County Loans No Cost to City Develop New Brighton Lending Product(s) Inclusive in Fee Receive Calls Inclusive in Fee Originate/Close New Brighton Loans Inclusive in Fee Rehab Advisory Services (for New Brighton Loan Rcipients) Inclusive in Fee Recording Documents/Transfer Documents to Servicer Inclusive in Fee Marketing: Development of Materials/Web Site/Events Inclusive in Fee Marketing: Postage and Printing for City Mailings City Cost Reporting/Accounting Services Inclusive in Fee 9. Staff Biographies Carolyn E. Olson President Ms. Olson was appointed President in January 1992 and is responsible for the overall management of the corporation. Ms. Olson's background is in business administration as well as community and affordable housing development. Ms. Olson manages the corporation's Multi -Family Predevelopment Revolving Loan Program which provides technical and financial assistance to those nonprofits and community groups assisted with GMHC funds to develop housing. Ms. Olson has served on the board of directors of numerous nonprofit housing or community organizations, and currently is a member of 7 other housing related boards and committees. Suzanne Snyder Program Director Ms. Snyder was hired as the Program Director in June 2006 and is responsible for the overall management of the Housing Resource Centers. Prior to joining GMHC she served for nine years as the Executive Director of the Minnesota Home Ownership Center. Her background also includes the development of multi -family housing for low- income families in Rochester, MN and urban reinvestment activities on St. Paul's eastside. Ms. Snyder has a Masters degree in Social Work concentrating in community organization and administration. Marie A. Malrick Program Administrator Ms. Malrick joined GMHC in March of 2000 after graduating from Hamline University with an Urban Studies degree. She interned at Dayton's Bluff Neighborhood Services, Inc. in St. Paul, MN. Her responsibilities included rezoning parcels of land, organizing and conducting a neighborhood housing conditions survey, conducting community meetings and compiling data. Ms. Malrick works at the HousingResource Center -N orth Metro as the Program Administrato, managing operations and home improvement programs for homeowners. C