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<br />____________________________________________________________________________________________ <br />City of New Brighton <br />Ongoing Agreement - Loss Control Services <br />December 29, 2016 Page 4 of 13 <br /> <br /> Integrated Loss Control, Inc. (651) 633-6525 <br /> <br />4. Within the time allotted, develop any applicable health and safety compliance <br />programs and provide the required training to supervision and employees. In <br />addition, provide various recordkeeping forms, which will serve to meet applicable <br />recordkeeping requirements. <br /> <br />5. Coordinate with other state/county agencies other services as may be needed. <br /> <br />6. Serve as a readily available resource for questions from the management or their <br />designated representative at any time without additional cost. <br /> <br />STAFFING: ILC will provide qualified professionals as needed to meet the nature of the service <br />request. <br /> <br />SERVICE LEVEL <br /> <br />ILC agrees that it will provide services of a high quality in a prompt and efficient manner to City <br />of New Brighton. <br /> <br />GENERAL CONDITIONS: <br /> <br />1. It is understood that City of New Brighton has retained ILC as a whole company and <br />therefore will receive the benefit of all applicable resources. <br /> <br />2. ILC may have to work off-site at its own office sometimes. <br /> <br />3. Whenever ILC staff have planned to be on-site and something comes up that requires a <br />change in the schedule, the affected parties will be notified as far in advance as possible. <br /> <br />4. City of New Brighton will provide ILC staff with adequate work space for those times they <br />are required to work on-site. <br /> <br />5. Standards regarding reaction time to requests for service or timeliness of reports. <br /> <br /> Upon request for service, ILC will make an initial contact with City of New Brighton within <br />24 hours excluding holidays and weekends. Following this contact, a mutually agreed upon <br />date and time for the services will be arranged. <br /> <br />6. Dispersement (release) and timeliness of reports. <br /> <br /> All reports generated through this Agreement will be made directly to City of New Brighton. <br /> Detailed reports will be generated within 10 working days of the receipt of final <br />information pertinent to the report (eg. lab results). <br /> <br />7. The hours allotted for the service period are consumed at the rate of one hour for one hour <br />during normal day shift hours (7:00am through 7:00pm), any on-site labor required during