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HELPING TO EDUCATE, TRAIN AND PREPARE <br />Another way Allina Health EMS is working to support communities like Bloomington <br />and Hutchinson is by educating, training and preparing first responders, EMTs and <br />other public safety professionals to work together. For instance, the Allina Health EMS <br />team has instituted a region-wide deployment plan to re-supply or back-fill trucks and <br />personnel in one area, if necessary, due to high patient transfer or 911 call volumes. <br />Allina Health EMS also aims to bolster the work of local responders by offering <br />refresher courses for first responders and EMTs to maintain their certification. <br />Allina Health EMS also provides collaborative training in disaster response for local <br />first responders; EMTs; hospitals; public safety teams, including police; and for mass <br />casualty incidents (MCIs) and active shooter events. In the case of active shooter events, <br />close collaboration between agencies is critical to saving lives. EMS professionals are <br />trained in how to collaborate with law enforcement officials, who are responsible for <br />securing the scene. Law enforcement officials, likewise, get training in basic lifesaving <br />techniques to help victims at the scene. <br />An Abiding Commitment to our Communities <br />All of our employees, from our medical directors to our maintenance staff and <br />everyone in between, believe in our overriding goal: excellent patient care <br />delivered with compassion. <br />Our paramedics and EMTs know that a smile, an extra blanket and a reassuring <br />hand are just as important to our patients as the clinical care they receive. <br />14