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Kelly Frush <br /> New Brighton, Minn. 55112 <br />Phone E-Mail <br /> <br /> <br /> <br />EDUCATION <br /> <br />University of Minnesota Graduate School Minneapolis, Minn. September 2009–May 2015 <br /> Master of Science, Scientific and Technical Communications <br /> Technical Communication Certificate <br /> <br />University of Minnesota Minneapolis, Minn. September 2002–December 2006 <br /> Bachelor of Arts, Professional Journalism <br /> Bachelor of Arts, Studio Arts <br /> <br />EXPERIENCE <br /> <br />Medtronic, Inc. October 2016–Present <br />Senior Technical Writer <br /> Lead the planning and development of complex, system-level technical materials (labeling) that instruct <br />users in the safe and proper use of products and therapies. <br /> <br />Autonomy  Seasoned professional individual contributor. <br /> Work independently under limited supervision to determine <br />and develop approach to solutions. <br /> Coach and review the work of lower level professionals; <br />manage projects and processes. <br />Organizational <br />Impact <br /> Responsible for entire projects or processes within my <br />department. <br /> Contribute to the completion of work group objectives <br />through building relationships and consensus to reach <br />agreements on assignments. <br />Innovation <br />& Complexity <br /> Problems and issues faced are difficult, and require <br />understanding of multiple issues, job areas, and specialties. <br /> Make improvements of processes, systems, and products to <br />enhance performance of my department. <br /> Analysis that I provide is in-depth in nature, and I often <br />provide recommendations on process improvements. <br />Communication & <br />Influence <br /> Communicate with senior internal and external customers <br />and vendors. <br /> Inform and becomes informed via exchange of facts, <br />statuses, ideas, and issues. <br /> <br />