2018.03.27 CC Minutes - Laserfiche WebLink

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March 27, 2018 Page 3 of 8 the City. He then read the list of residents that would be appointed to advisory commissions. Mayor Johnson thanked Chair Allen for his 12 years of service on the Public Safety Commission and stated she believed Mr. Allen would be a valuable addition to the Inclusive Taskforce. 4 Ayes, 0 Nays - Motion Carried Public Hearin None. Council Business 1. Consideration of IT Department Staffing Changes. Motion by Councilmember Allen, seconded by Councilmember Jacobsen to approve the new organizational chart for the Administration Department and the associated job descriptions. City Manager Lotter reported Assistant City Manager Massopust would be presenting this item to the Council. Assistant City Manager Massopust reported in 2017 Open Systems Technologies (OST) conducted an infrastructure assessment of the City's IT network and systems. The report found that our system was secure and effective in providing a sound platform for the technology resources needed by our staff. However, it noted that we needed additional staff in our IT Department. After the initial infrastructure assessment, we used OST again to conduct a study on how we could best staff our IT Department to use our resources most effectively and efficiently. The study consisted of multiple interviews with all Directors, interviews with current IT staff and a review of our help -desk ticketing system. The findings and recommendations from that study formed the basis for the proposed staffing structure. Consistent themes from the study were that IT does a good job, but additional staff could assist in communication, strategic consultation and project management. The proposed changes to the organization address these gaps in service that were identified. Each position within the new structure was detailed for the Council along with the draft job descriptions. The proposed IT budget and fund balance was reviewed further with the Council. City Manager Lotter explained the overall goal of the new structure is to ensure that employees' technology needs are being met in an efficient and effective manner, that IT is a stakeholder in all discussions across the organization, and that we are effectively prepared for the future of technology as a City. Councilmember Jacobsen questioned what the grade level was for the two existing positions. Assistant City Manager Massopust reported the IT Technician I was Grade 7 and the IT Administrator was Grade 10. Councilmember Jacobsen stated he fully SuPpoltcd the proposed changes to the IT Department and believed the recommendations were visionary. He commented on how the IT department was changed over the past 20 years and stated he appreciated how staff had looked at this dcp anew holistically. Councilmember Allen commended Assistant City Manager Massopust and City Manager Lotter for their efforts. He stated he understood the City's IT Department was a pressing matter. He commented on how the City would benefit by having all of its technology integrated. He thanked staff forproviding the Council with a great proposal for the IT Department. Mayor Johnson read a list of items the IT Department was responsible for on a daily basis such as the water system, HVAC, utility billing, police car computers, body cameras, iPads, the City's website, phone system, City Hall computers, etc. She stated these items were crucial in nature and kept the City functioning properly. She appreciated the dedicated service of the IT Department and could not believe two people were able to complete all of these tasks on behalf of the City. She feared the City Council had not properly supported the Public Hearing Council Business 1. Consideration of IT Department Staffing Changes.