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Through the years: national events and industry <br />trends that have shaped local delivery of services <br />•9/11 attacks and domestic terrorism threat <br />•All-hazards emergency management <br />•Active killing incidents <br />•COVID-19 global pandemic <br />•Police involved deadly force encounters <br />•President’s Task Force Report on 21st Century Policing <br />•Advancing technologies (i.e., CAD, RMS, GPS, BWC, UAV, etc.) <br />•Emerging threats (i.e., environmental, lithium ions batteries, etc.) <br />•Societal polarization <br />•Prehospital emergency care delivery