WS 03-03-2009 - Laserfiche WebLink

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Overview of the Roseville IT Proposal - After reviewing the proposal submitted by the City of Roseville, I was directed by City Manager Dean Lotter to research and summarize any concerns that the City Council should be made aware of regarding this issue. The following is an overview of these concerns: Item #1 -Software Programs - The $117,473 proposal submitted by the City of Roseville would only include support for software programs that are uniform (IP Phones, Internet Access, Microsoft Products) to all of the I -Net member government agencies. The Microsoft Office programs would be an example of programs that are universal to all Roseville IT users. This would include all costs associated with maintaining and servicing the licensing, virus software, and data associated with the Microsoft Suite programs. The City of Roseville would not provide IT support to other software programs that are used on a daily basis by the City such as our financial software, recreation software, and other software packages that are unique to the City of New Brighton. Item #2 -Phone System - The City of Roseville supports a CISCO IP phone system that is used by its member cities. The City of New Brighton currently operates a 3COM phone system. The two systems are not compatible with each other. Therefore, the City of Roseville has indicated that they would not support our current phone system if they were asked to take over some of our IT functions. This in turn would result in additional costs for the City in regards to new phones and server upgrades to make the City existing phone system compatible with Roseville's CISCO system. In 2004, the City of New Brighton invested funding to upgrade our existing phone system. Typically a new phone system should be serviceable for ten to fifteen years. The City's existing phone system has been operational for roughly five years. In order for the City to receive maximum return on its investment, the City would have to continue to provide internal support to maintain our existing phone system and server for an additional five to ten years. Item #3 -Server System - The City of New Brighton currently operates and maintains twenty-two servers in the Hub Room. If the City of New Brighton were to contract out some of its IT services to the City of Roseville, the City would still be responsible for maintaining eighteen of the remaining twenty- two servers. Therefore, the City would still need to have some IT support on -hand to maintain the City's remaining servers on a day-to-day basis. A second concern is that the City of Roseville would take over the responsibility of managing our network system. The City of Roseville does this to ensure that all of the network servers that operate under their direction comply with the same policies and procedures. If the City of Roseville would take over control of our network server this in -turn would hinder the City of New Brighton's ability to make IT related changes based upon our organizational needs and the types of services that we provide to our residents. 4