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Cindy M. Ketola 32— 17th Avenue SW New Brighton, MN 55112 651-628-0946 (Hm) 651-329-8970 (Cell) 612-726-8176 (Wk) cindy.ketola@mspmac.org WORK EXPERIENCE Senior Human Resources Generalist Metropolitan Airports Commission September 2005 to present Provide HR Generalist support services to MAC business units of: Trades, Field Maintenance, Police Department, Fire Department and Airside Operations. Responsibilities include: • Oversee recruitment and selection process for new hires and promotions; process termination and retirements; • Provide consultation and coaching to supervisors on employee relations issues (discipline, performance management, IDP's, training needs, etc); • Administer DOT random drug testing in accordance with FMCSA, report on results and maintain follow-up records; • Participate in union negotiations and labor management committees; • Review and enter payroll transactions; • Administer workers compensation, leave of absences and deferred compensation policies for assigned departments; • Provide back-up for Assistant Manager, Employee Relations as needed. Senior Human Resources Specialist Hennepin County September 2001 to September 2005 Business Line responsibility— General Government including: Public Works Departments (Administration, Transportation, Financial Management & Support, Environmental Services), Property Services, Public Affairs, Purchasing and Internal Audit. • Identify departmental human resources needs and coordinates service delivery and solutions to meet those needs; • Manage and facilitate the recruitment and selection of new employees and the promotion of current employees using job related selection processes; • Partner with supervisors, managers and department directors to implement major County and human resources initiatives (e.g. department business planning, workforce plan and development and implementation, etc); • Deliver services and provide consultation and coaching on employee relations issues (i.e. performance management, progressive discipline, allegations of misconduct medical, etc.); • Provide guidance on and interpretation of policies, procedures and labor contracts.