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5.6.2.2 Informing Members of changes to end user computing devices <br /> that are driven by the System, i.e., Operating System compatibility <br /> issues. <br /> 5.6.2.3 First call troubleshooting for System software. <br /> 5.6.3 Member Responsibilities. Each Member is responsible for the following end <br /> user computing device hardware, software, and services: <br /> 5.6.3.1 Providing and maintaining end user computing devices and <br /> associated software for use of Member personnel. <br /> 5.6.3.2 Ensuring that end user computing devices and associated <br /> software that will be used to access the System comply with <br /> standard specifications established by the CAD System Vendor. <br /> 5.6.3.3 Providing and maintaining all non-System related (third-party) <br /> software, hardware and peripherals on end user computing <br /> devices. <br /> 5.6.3.3.1 Should any Member decide to install additional third- <br /> party software on, or alter the configuration of, its end <br /> user computing devices, it does so at its own risk. <br /> Members must provide staff capable of providing <br /> support for the preparation, installation, maintenance <br /> and upgrades of such additional software. The County <br /> will test additional software for compatibility with the <br /> System at the request of Members. Such testing will be <br /> charged to the requesting Member. <br /> 5.6.3.4 Keeping operating systems, applications and web browsers on <br /> Member end user computing devices up to date by applying <br /> appropriate patches, updates and upgrades in a timely manner, <br /> and according to standards to be developed per section 10. <br /> 5.7 Fire Department Alerting <br /> 5.7.1 Definitions: <br /> 5.7.1.1 Fire Department Alerting means the process and method used by <br /> the ECC to notify an agency that a call for service exists. This <br /> process begins at the dispatch console when a call is received and <br /> continues through the System until the notification is received by <br /> any or all of the following means: the Fire Station Controller, a <br /> two-tone voice paging device, or a messaging device that receives <br /> email, text, SMS, etc. <br /> 5.7.1.2 Fire Station Alerting means the process and method used by the <br /> Fire Station Controller to disseminate the alert within the station <br /> (using peripheral devices such as speakers, lights, menu boards, <br /> CAD and Mobile Data Agreement Ramsey County and User Members Page 13 of 48 <br />