2018.01.03 PREC Packet - Laserfiche WebLink

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With so many rental options available for residents and non-residents, the Meeting and Event Coordinator role continues to be customer focused, with the majority of the workday concentrated on returning client calls and emails, providing facility rental information, working with reserved groups on their room set-up needs, account questions, event preparation and providing facility tours. In addition to customer related tasks, this role also focuses on providing staff with facility schedules and reports, updating the Parks and Recreation website pages, scheduling part-time facility staff, updating marketing content, and participation in other Parks and Recreation committees. A new year is also the time to plan ahead for the future and a perfect opportunity to implement procedural changes that will make renting facilities better for the clients and staff alike. With ideas to improve the facilities themselves (carpet, AV equipment, aesthetic changes), to changing the way in which customers rent facilities (deposits, online rentals, field reservations), 2018-2019 will be a chance to improve upon the policies, facilities, and procedures in order to maintain efficiencies, quality, and customer satisfaction.