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9 <br />Stakeholder Input <br />How residents would like communication from the city delivered. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />INTERPRETATION <br />Based on results of the 2017 Citizen Survey, 9 in 10 respondents reported currently using friends and neighbors and 8 in <br />10 reported currently using the City of New Brighton Newsletters as the preferred ways of receiving information regarding <br />City of New Brighton services. Also notable in the results of the survey, use of social media and the City’s website has <br />increased. <br /> <br />RESPONSE <br /> <br />Based on the results of this survey, it is important that the City disseminates effective information over the me diums that <br />we control. We have already taken steps to update the City newsletter so that it is more effective in capturing the reader’s <br />attention as well as providing pertinent information to our residents. The newly designed newsletter will only increase it’s <br />effectiveness and preferred status among communication mediums for our residents. We have also updated our website <br />to make it more user friendly and effective. Our social media presence has only grown over time and we are now <br />dedicating a set amount of staff time to ensuring that our presence and messaging is kept current. We look forward to <br />continuing to evolve our communication practices to meet the needs of our residents. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Use of Currents Sources of Information <br />88% <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />0% <br />79% 77% 70% 63% <br />53% <br />37% 30% 29%