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<br /> <br />The new modules offers features like an easy-to use internal portal, and an additional customer-facing <br />portal which will allow residents to submit code enforcement and work order requests online. It <br />provides many automations and alerts for users allowing better tracking and easier reporting. <br />Residents submitting requests will be able to follow the progress of cases and receive updates as <br />progress occurs, be notified when inspections are happening, and/or when notices have been sent. All <br />available features are customizable, and the module will ultimately result in better co mmunication <br />between the City and its residents. Furthermore, because the module will integrate with our existing <br />software, reports and scheduling will be further simplified. <br />Costs and Funding: This project, if approved, will be funded from the IT Fund. <br /> <br /> <br /> <br /> <br />______________________________________ <br />Craig G. Schlichting, P.E. <br />Director of Community Assets & Development <br /> <br />Attachments: <br />BS&A Proposal for Services: Work Orders.NET and Citizen Request for Action.NET