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Eric A. Nelsen <br /> New Brighton, MN 55112 Ph: Email: <br /> <br /> <br /> <br />Public Services Manager Metropolitan State University Library, Saint Paul, MN May 2016 – May 2017 <br /> Manage the public services of Metro State University Library, servicing 11,000 students and the wider East <br />Saint Paul community. Liaise with Metro State Library Faculty in the delivery of services to faculty <br />throughout the university. Coordinate operations and future planning with the Dean of Library and <br />Information, Head of Reference Services, and Technical Services department. Maintain library service <br />compliance with all State of MN statutes, Minnesota State, and Metropolitan State University polic ies. <br /> Oversee the physical building space, working with the University’s Safety and Facilities departments, <br />contracted cleaning and security services, University Bookstore, and collocated Saint Paul Public Library <br />to maintain access to library services and programs for 95 operational hours per week. <br /> Manage and supervise 10 FTE staff and 12-16 student workers (academic-year dependent) including <br />recruitment, development, support, and task management. <br /> Represent the library’s Circulation, Information Commons, and Interlibrary -Loan teams in internal library <br />committees (Space, Assessment, Policy, Weeding) and the Library through wider University committees <br />and projects. <br />Key Deliverables <br /> PSEO program support review and intake process refinement (2015) <br /> Staffing level and position review assessment (2016) <br /> Collection Weeding Pilot (2016 - 2017) <br /> University Janitorial Services RFP (2016 – 2017) <br /> <br /> <br />Library Coordinator Shire of Broome, Broome, Western Australia March 2015 – February 2016 <br /> Manage the service delivery of the Broome Public Library, servicing 45,000 residents and seasonal visitors. <br />Assist five regional libraries through professional support, service development and maintaining regional <br />collection. Establish and maintain annual operational budget ($600,000) and State physical collection <br />budget ($48,000). <br /> Manage and supervise 3 FTE staff including development, support, and task management. <br /> Transition Library and Community Development staff into new roles after Shire-wide restructure and <br />service level review. <br /> Cataloguing and collection management, frontline service management, service development and review. <br />Key Deliverables <br /> Automated Public PC Management platform implementation (2015) <br /> Collection Review - Shelving and stock rearrangement (2015 - 2016) <br /> Self-Service Implementation (2015 - 2016) <br /> Collection Stocktake and financial reconciliation (2015 - 2016) <br /> <br />Manager Library and Heritage Shire of Broome, Broome, Western Australia November 2013 – February 2015 <br /> Manage the service delivery of the Broome Public Library, servicing 45,000 residents and seasonal visitors. <br />Assist five regional libraries through professional support, service development and maintenance of <br />Broome-based regional collection. Represent Kimberley region as Kimberley Regional Librarian to <br />Western Australian state government departments and committees. Establish and maintain annual <br />operational budget ($750,000) and State physical collection budget ($49,000). <br /> Manage and supervise 4.9 FTE staff including development and ongoing support. <br /> Set strategic direction for Library and Heritage section. Set Library policy. Establish and maintain heritage <br />partnerships on behalf of Shire. Maintenance and development of Regional Library program, promote <br />Library and Heritage at state level. Provide heritage research services. <br />Key Deliverables <br /> Establish Collection Development Framework (2013) <br /> Formalized Selection and Deselection processes to assist collection (2014) <br /> Heritage Signage Project (2013-2014)