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Pam Stegora Axberg <br />New Brighton, MN| | www.linkedin.com/in/pamstegoraaxberg <br /> <br /> <br />ACCOMPLISHED SENIOR EXECUTIVE <br /> <br />Accomplished visionary leader with extensive experience leading complex, regulated, service organizations. <br />Proven reputation for developing partnerships in challenging circumstances to exceed goals of service <br />excellence and growth. Broad healthcare, service and telecommunications experience including mental <br />health and clinical operations, administrative operations, and customer relationships. Led large teams of <br />employees with strong oral and written communications. 15+ years of Board of Directors non-profit <br />experience with mission-based organizations. <br /> <br />CORE COMPETENCIES <br /> <br /> Strategic Partnerships/Joint Ventures Finance and Budget Management <br /> Strategic Planning Operations and Service Management <br /> Cultural Change Agent/Diversity/Equity/Inclusion Innovation and Entrepreneurship <br /> People Leadership Talent Development <br /> Board Leadership Negotiations <br /> <br />SELECTED ACCOMPLISHMENTS <br />• Expanded joint venture and grew P/L through introduction of new products <br />• Negotiated large contracts with win-win outcomes. <br />• Delivered innovated healthcare services and outcomes. Outstanding customer service across multiple <br />complex industries. <br /> <br />PROFESSIONAL EXPERIENCE <br /> <br />Optum and UnitedHealthcare, UnitedHealth Group September 2005 – November 2019 <br />UnitedHealth Group is a diversified health and well-being Fortune 6 company dedicated to helping people <br />live healthier company with 260,000 employees providing health benefits and services to 115 million <br />consumers and investing $3 B plus in technology and innovation. <br /> <br />SVP – UnitedHealthcare, Network Operations (July 2017 – November 2019) <br />Member of Executive Leader Team. Lead integration of behavioral and medical network integration. <br />• Transformed the process of obtaining, managing, accessing medical records from providers in order to <br />significantly improve provider relations and improve care outcomes; <br />• Piloted alternative site of care arrangements with providers to lower healthcare costs. <br />• Corporate Culture facilitator of more than 40 workshops with over 1200 employees to foster our <br />corporate culture and behavioral change. Included diversity, equity and inclusion.(since 2014). <br /> <br />SVP – Optum, COO Behavioral Health Operations (February 2015 – July 2017) <br />Provided population health medical programs (health prevention, wellness and care coordination, smoking <br />cessation) to consumers nationally. <br />• Transformed a diverse 2,500 employee behavioral health organization with 37 million mental health and <br />substance abuse members. Functions included clinical and non-clinical operations supporting four lines <br />of business: commercial, payer, Medicaid and Medicare. <br />• Drove a $20M expense reduction (overall budget $239M) through streamlining and automating <br />processes, adapting to changed market conditions (Mental Health Parity, Affordable Care Act, Opioid <br />Epidemic), and innovated new processes while simultaneously improving overall provider satisfaction. <br /> <br /> <br />