CCP 03-15-2006 - Laserfiche WebLink

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and emergency medical calls. This will not impact the County's ability to cross train dispatchers for fire and police dispatch. c. Standardized procedures wiJI be formulated with input from user groups. Customization of procedures for participating agencies will be provided to the extent such customization can be accommodated by the Computer Aided Dispatch System. d. A quality assurance program will be adopted based on national standards. 6.04 Dispatch Users Group a. A Dispatch Users Group shall be fonned, to be comprised of one chief or command officer from each of the following agencies: I. Saint Paul Police; 2. Saint Paul Fire; 3. Maplewood Police; 4. Maplewood Fire; 5. One suburban fire department other than Maplewood; 6. One suburban police department other than Maplewood; and 7. One undersheriff or command officer from the Ramsey County Sherifrs Office. b. The Dispatch Users Group may adopt rules regarding the selection by the agencies of their Dispatch Users Group member by job classification and the duration of membership in the Dispatch Users Group. c. I'he suburban fire department representative will be selected annually by the Ramsey County Fire Chiefs Association. The suburban police department representative will be selected annually by the Ramsey County Chiefs of Police. The Dispatch Users Group will meet quarterly or at some other interval as determined by the group. d. The Dispatch Users Group shall have a Law Enforcement Subcommittee and Fire and EMS Subcommittees. The Law Enforcement Subcommittee shaH be comprised of one police officer, deputy, or supervisor from each law enforcement agency served by the Dispatch Center. The Fire and EMS Subcommittees shall be comprised of one firefighter, emergency medical responder, or supervisor from each fire and EMS agency served by the Dispatch Center. e. Each representative to the Dispatch Users Group will have one vote. f. The roles and responsibilities of the Dispatch Users Group will be to; 1. Provide user agency input to the Radio System Manager into the process of developing protocols and dispatching standards for the Dispatch Center. 2. Provide a forum for the exchange of ideas between Dispatch Center staff and users for the purpose of improving service, reviewing critical incidents, and resolving complaints. 3. Provide for coordination of service between the Dispatch Center and local agencies with the intent of providing seamless public safety service that makes the administrative boundary between dispatching and field responders as transparent as possible to the public. 4. Provide input to the Dispatch Policy Committee as to the overall performance of the Dispatch Center in serving the needs of the user agencies. g. Issues that cannot be resolved by the Dispatch Users Group may be referred to the Committee. Dispatch Agreement with the City ofSamt Paul 70fl4