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Specific Guidelines Page 3 1. Develop a written evaluation form to evaluate all leaders on their contribution toward enriching individual and community life and their ability to get across program content. 2. During each program, each leader will be observed at least three times by a supervisor, one observation of which shall be by a full-time staff member. 3. During each program, two meetings will be held between the instructor and the supervisor to discuss problems, improvements, and general comments about the program. 4. Develop and distribute a questionnaire to evaluate effectiveness. 5. Develop a suggestion box allowing citizens to improve our effectiveness. V. PUBLIC RELATIONS Use communication media to inform the public of the functions and operations of the department. 1. Establish and maintain a weekly column in the 1oca1 newspaper in order to keep the public informed of coming events and activities presently, being offered. 2. Investigate the possibility of a weekly public service announcement on the local radio station. 3. Keep medias of the metropolitan area aware of issues or subjects which may be newsworthy to the area as a whole. 4. Prepare and submit articles on subjects which are of interest to national or regional organizations. 5. Develop a sign out system for athletic equipment and other material put out on loan to the citizens. 6. Develop a standardized visitor greeting procedure. 7. Prepare and issue a civic directory six months after the SUN directory is released. Also determine election dates and officers presently in office. 8. Develop a slide presentation that depicts the recreation and park- department and its role in the community to present to local groups; i.e. PTS, Boy Scouts. 9. Develop. and mail to each New Brighton resident on April 15 and Dec- ember 15, two major recreation brochures announcing program offerings during the winter, spring, and summer seasons. VI. PERSONNEL Secure the most qualified seasonal staff available using experience, .education and attitude as criteria. -.Then encourage the staff to grow and develop professionally.