2015.06.02 WS Packet Combined - Laserfiche WebLink

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City of New Brighton Leadership Strategy Session | January 2015 5 Group decision: The group decided that the two current KPI’s should continue for 2015, but with further research to refine target:  Tax Base- staff to review and suggest targets- EDC to review and comment  Blight – housing and commercial trending analysis to be completed by fall 2015 Operational Excellence Discussion:  Quarterly Performance Report page 22 – discussion centered on using State Local Performance report data that is already being collected; decision was to move forward on that idea, but send report to Council.  The group was satisfied that the KPI’s with the exception of the performance indicators- which should be removed due to the existence of the State-Local Performance Report Group decision: The group decided that the two of the three current KPI’s should continue for 2015  Operating Costs  Service Quality  Performance Remove due to use of State-Local Performance Report Workforce Engagement and Development Discussion:  The group discussed the performance related to both staff and management competencies. There was agreement that the KPI’s had worked to focus attention and performance  The Need to do the employee survey in a safe way. Discussion regarding past surveys and the personal experience of many group members, including outlier comments, which were seen as inevitable  Staff indicated that Dr. Jim Lynn would be the third party retained to do the survey Group decision: The group decided that the three current KPI’s should continue for 2015  Employee Capabilities  Management Capabilities  Employee Satisfaction Effective Governance Discussion:  The group had a lengthy discussion regarding effective governance, noting that this issue had been discussed a number of times previously, and that the Council knew that this was primarily their issue to clarify