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I I l Council Meeting Minutes March 26, 1996 Page 7 Council Business continued Fulton said the City received many calls from residents who missed the curbside pickup in January, even though the service went through the City twice. This scheduled event is in response to those calls. A garage hauler would typically add a substantial expense onto the garage bill to perform this service. This is a compromise so that the resident can invest some effort by bringing branches to one location versus a curbside pickup. This type of event would be less expensive for the City. He believes the City needs to continue to remind themselves that this is an unbudgeted expense, and the resident'l will not be charged. Benke requested that staff, the Park Board, and the Public Policy Commission investigate the organizing of a community cleanup day in the Spring of 1997; and allow for this expemle to become a budgetary item. Motion by Benke, seconded by Gunderman, to APPROVE A BRANCH AND WOOD DROP-OFF DAY FOR SATURDAY, APRIL 13,1996; AND REQUEST STAFF TO WORK WITH THE APPROPRIATE COMMISSIONS TO DEVELOP A PROPOSAL FOR SPRING OF 1997 CLEAN-UP DAY. 4 Ayes - 0 Nayes, Motion Carried. Assistant to the City Manager, Barbara Jeanetta, presented the municipal service study. At the Council and staff retreat, it was decided that a study of municipal services should be developed and completed by August 1996. The need for the study is due to financial constraints on the City budget caused by changes in federal and state programs, non-tax revenues not keeping pace with expenditures, and limits to what Council justities the raising of taxes. Planning ahead, continued evaluation, and improvement of services are an integral part in keeping New Brighton the preferred place to live, work, and do business. A subcommittee was created of Larson, Williams, and staff members Margaret Egan and Jeanetta to recommend a process for this study. The subcommittee discussed the framework of the study to determine a sequential process to evaluate and improve service needs. The process involves determining services relating to these four levels: 1. How mandatory is it for the City to supply the service? This is measured on a 4-point scale (0 = few customers, 4=many customers). 2. Who should provide the service? (Should anyone, City employees, or a private tirm). 3. What level of service should be provided? (frequency level). 4. How do we tinance the service? Williams noted that snowplowing would be an example of a 4" rating; and storm damage pickup could be a 1. The next steps could include: work sessions regarding the tally ratings; work session.'l regarding questions 2-4; review of services to answer questions 2-4; or small teams to review services and answer questioI1'l 2-4. Either of these methods may be done one question at a time, combination, or all together. This step should be completed by July I. After a review of these factors, a work plan will be completed to determine the length of time for implementation. Williams noted a correction to the report: #1 should state How mandatory is it for the service to be provided? and #2 How would the service be provided. Larson said it is important for staff to initially perform the rankings, and then the subcommittee would analyze the services in a non judgmental process. Council Business Branch and Wood Drop-off Report 96-074 Service Study Report 96-075